Privacy Policy

1. Introduction

Red Point Credit Group SDN. BHD. (“we”, “our”, “us” or “Red Point Credit Group”) places significant emphasis on the privacy and security of our customers’ personal data. In accordance with the Personal Data Protection Act 2010 (PDPA), we issue this Policy to delineate our practices concerning the collection, processing, disclosure, and protection of customers’ personal data. We are confident this Policy will provide a better understanding of our approach to handling your personal data, and we take great responsibility in ensuring that your information is handled with the utmost care.

2. Personal Data

“Personal Data” pertains to any information directly or indirectly associated with an individual. This encompasses data that can identify or contact an individual, including sensitive information such as health details, political opinions, or religious beliefs.

3. Your Consent

By providing your personal data to Red Point Credit Group, you consent to this Privacy Statement and the collection, use, access, transfer, storage, and processing of your personal information as described herein. If you provide the personal data of third parties to Red Point Credit Group, you confirm having obtained the necessary consent from those parties for processing by Red Point Credit Group as outlined herein.

4. Notice and Choice Principle

4.1 Red Point Credit Group may collect personal data during your interactions or for business activities, including but not limited to: name, identity/passport number, contact details, and other pertinent information necessary for the intended purposes.

4.2 The personal data collected by Red Point Credit Group may be utilized for various purposes, including:

a. Provision of requested products and/or services.

b. Resolution of service issues, complaints, or inquiries.

c. Administration of contractual relationships.

d. Communication with customers.

e. Provision of information about relevant products and services.

f. Facilitation of payments.

g. Compliance with legal or regulatory requirements.

h. Internal record-keeping.

i. Other lawful business activities.

5. Disclosure of Your Personal Data

Personal data may be disclosed to third parties, including sub-contractors, service providers, financial institutions, regulatory bodies, and authorities, as required by law or deemed necessary by Red Point Credit Group.

6. Security of Your Personal Data

Red Point Credit Group has implemented security policies and measures to safeguard personal data by relevant laws. Third parties processing personal data on behalf of Red Point Credit Group are also required to adhere to these security standards.

7. Retention of Your Personal Data

Personal data is retained only for the duration necessary to fulfill its intended purposes or comply with legal obligations. Subsequently, data is securely destroyed or permanently deleted.

8. Integrity of Your Personal Data

Red Point Credit Group ensures the accuracy and completeness of customer information. Any inaccuracies identified are promptly corrected upon notification. Customers are required to provide accurate information for processing applications and accessing services.

9. Access Principle

Customers can access and request amendments to their data held by Red Point Credit Group for accuracy and completeness.

10. Changes to This Statement

This statement may be periodically revised and updated. Red Point Credit Group advises revisiting this page to review the latest version whenever personal data is provided.

11. Contact Us

For inquiries regarding this statement, don’t hesitate to get in touch with us at:

Red Point Credit Group Sdn. Bhd. 

HQ
No. 18-1 (First Floor Only), Jalan Kemuning Prima F33/F, Kemuning Utama, 40400 Shah Alam Selangor

Branch
No. 153A, Jalan 8/1 Seksyen 8, Bandar Baru Bangi, Selangor.

Customer Service:
Email: REDPOINTCREDIT3199@GMAIL.COM

Free Call: 6014-364 2636